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Welcome to SATVIK TRUE FOODS
Sign up & enjoy 10% off
Free shipping on all orders ₹1499
Welcome to SATVIK TRUE FOODS

Return & Refund Policy

Customer satisfaction is important to us. Due to the nature of food products, returns and refunds are subject to the following conditions:

Returns

  • Returns are accepted only if the product is received in a damaged, defective, or incorrect condition.
  • Any issue must be reported within 24 hours of delivery with clear photos of the product and packaging.
  • Products that have been opened, consumed, or damaged after delivery are not eligible for return.

Refunds

  • Once the issue is verified, eligible refunds will be processed within 5–7 business days.
  • Refunds will be credited to the original payment method used during purchase.

Cash on Delivery (COD)

No order cancellation or  refund is available for Cash on Delivery (COD) orders are available only at selected places. If eligible, a replacement product may be provided at our discretion, but cash refunds for COD orders will not be issued.

Cancellations

Orders can only be cancelled before they are dispatched. Once shipped, cancellations are not possible.

For any assistance regarding returns or refunds, please contact our customer support team with your order details.

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